We understand what a difficult and private matter dealing with hemorrhoids can be.
That is why we ship all orders in plain packaging and process our orders using a secure server.
You can feel confident that your order is secure and private.

Return and Refund Policy:

Please read the Return and Refund Policy in full before calling customer support. If at any time you are unsatisfied with our product, you may return any unopened or opened bottles of any shipment within sixty (60) days of our shipping date for a full refund of the purchase price. To receive a refund, you must follow the following procedures:

Contact our Customer Service Center at 888-565-7110 and notify a customer care representative. You should feel the effects within 3-4 days.

Packages marked "Return To Sender" will NOT be processed or refunded. You must call customer care at 888-565-7110 for refund and return instructions.

Customer service will give you a return number (RMA number) to be placed inside of the package along with your order number, name and address. Without this number we cannot issue a refund.

You must send all returned product using a shipping method with delivery confirmation or signature confirmation. You are responsible for the costs of returning any product.

All qualified return products must have the proper RMA number on the box (see above) and be shipped to:

HemClear
3577-A Chamblee Tucker #209
Atlanta, GA 30341

*Please remember to call customer service to get your return number (RMA number) before sending any product back or you will not be issued a refund.

The information contained within this site is not intended as a substitute for professional medical advice. If you have, or suspect to have any medical condition, you are urged to consult your health care provider. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.